Title
Approve Professional Services Agreement with Jacob Green & Associates and the San Diego Centre for Organizational Effectiveness for Customer Service Training
Recommendation
a) Determine this action is exempt from the California Environmental Quality Act (CEQA) pursuant to Sections 15060(c)(2) and 15060(c)(3) of the CEQA Guidelines because this action will not result in a physical change to the environment, directly or indirectly;
b) Authorize the Mayor and City Clerk to execute a three-year Professional Services Agreement with San Diego Centre for Organizational Effectiveness for Customer Service Training, with a not-to-exceed amount of $250,000; and
c) Authorize the Mayor and City Clerk to execute a three-year Professional Services Agreement with Jacob Green & Associates for Managers and Supervisors Leadership Development Training, with a not-to-exceed amount of $250,000.